crypto.com login issues | sign-in issues
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Last updated
Open your preferred browser (Google Chrome, Brave, or Microsoft Edge).
Last updated
If you're facing sign-in issues with Crypto.com, let's empower your crypto journey by troubleshooting the problem:
1. Check Internet Connection: Ensure that your device has a stable internet connection. Sign-in issues can often be related to poor or unstable network connections.
2. Verify Account Information: Double-check your login credentials. Ensure that you are entering the correct email or username and password associated with your Crypto.com account.
3. Reset Password: If you are uncertain about your password, use the "Forgot Password" or "Reset Password" option to create a new one. Follow the provided instructions to reset your password securely.
4. Update Crypto.com App: Make sure you have the latest version of the Crypto.com app installed on your device. Developers regularly release updates to address bugs and enhance security.
5. Clear Cache and Data: Clearing the app's cache and data can help resolve issues related to temporary files. Navigate to your device settings, find the Crypto.com app, and clear its cache and data.